Ascent Eyewear's CRAFTSMANSHIP GUARANTEE

It’s like a warranty, but way more personal.  We’re a small company and our values are centered around creating quality products that fit into your experiences in the outdoors. 

We want you to be stoked with any product that's made with our Ascent Eyewear brand.  Any time our products do not live up to your expectations, please contact us @ speedysemail@gmail.com to get a proper evaluation and approval of your return request. To include a return authorization code that must be CLEARLY written ON THE outside of the BOX of the ITEMS being returned. 

We guarantee all of Ascent eyewear products to the original owner against materials or craftsmanship. With a 100% 30 day customer satisfaction promise. If we find the product to be defective, we will repair it, replace it, or refund your purchase price at our discretion. Of course, this guarantee does not cover lens scratches. Any misuse, abuse, or any alterations of our products will void this craftsmanship guarantee. Ascent Eyewear will not be responsible for any incidental or consequential damages caused by or resulting from the use or or misuse in performance of ALL Ascent Eyewear products.

All this said, we’re all human. We're playing outside everyday and we know how it feels when our gear does not perform as expected. If it’s on us, we promise to make it right, At Ascent we stand by our products 100%! 

DISCLAIMER

Use of the said Ascent brand product by a user, any user is at the user’s risk. In no event shall our company Ascent Eyewear be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

Shipping charges on return requests on all Ascent Eyewear products 

Ascent Eyewear DOES NOT cover shipping fee's on returned items it is the sole responsibility of the customer returning there Ascent Eyewear products. Additionally Ascent Eyewear will NOT ACCEPT any random unauthorized returns of its products sold. 

WHAT IS OUR 1-YEAR WARRANTY?

Our eyewear products are warranted for one year from the date of purchase against manufacturer defects in material and workmanship. The warranty is only valid with (a) valid order number within purchase date criteria and (b) from the email address used at the time of purchase.

EXAMPLES OF WHAT IS COVERED BY WARRANTY

• Delamination and/or peeling of sun lens coating
• Bubbles or imperfections in lens coating
• Premature flaking or deterioration of frame coating

EXAMPLES OF WHAT IS NOT COVERED BY WARRANTY

• Normal wear and tear (scratches or pit marks on sun lenses)
• Damage caused by accident, abuse, neglect, shock, improper use or storage of product
• Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.)
• Unauthorized modifications or repairs
• Loss of eyewear
• Installation of non-good Ascent Brand lenses

(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE-BY-CASE EVALUATION AND WE MAY REQUIRE ADDITIONAL DOCUMENTATION)

All eyewear products are warranted against breakage due to material or workmanship defects for one year from the date of purchase with a valid receipt. Ascents warranty program does not cover scratched lenses or lost sunglasses. Additionally, any alterations to Ascent Eyewear products (i.e. sunglasses fit with Ascent lenses) will void warranty coverage. For all warranty claims contact us at the Return Center for approval by email at speedysemail@gmail.com Unfortunately, we cannot warrant the quality of products handled by distributors outside of our carefully selected network of partners, so our warranty only applies to purchases made directly through the Ascent Eyewear company or an authorized retailer. Moreover if Ascent Eyewear receives any returns that are not in like new condition in its own Ascent packaging. OR arrives not for the return request reason you requested to return the item for your return is subject to not being processed and thus VOID your return request for the said item returned to us. All approved returns will take 7-15 business days to show a credit to your cc used on your Ascent Eyewear purchase.